Effective Immediately: Vela Returns to Traditional Broker Model. If you have questions, please contact your Underwriter or [email protected].

Excellence in Execution

Vela’s in-house claim staff is structured and equipped to meet the challenging demands of specialized claim handling.

CLAIMS

Vela’s Claims Advantage: Responsiveness, Integrity and Agility

Vela’s customer-centric focus on providing our business partners and insureds a high level of service is also found in our Claims department. Our approach to claims provides specialized expertise in various lines of business that support Vela’s coverage offerings. Our knowledge, experience, and collaboration positively impact the claims handling process.

 

If you have any questions or need to report a claim, please email Claims or call (866) 915-7478.

Vela’s Insurance Claims Advantage Vela’s Insurance Claims Advantage

Report A Claim

The fastest way to file a claim is by filling out this First Notice of Loss form. Answer a few questions and we'll get back to you quickly.

 


 

To Contact Claims

 

Call (866) 915-7478

 

Email [email protected]​ 

 

*All fields are required unless otherwise specified

Any broker or agent submitting a claim should click “Choose Files” to upload an ACORD Notice of Claim form, or the Notice of Claim form can be emailed to [email protected].

Maximum 25 files.
1 GB limit.
Allowed types: jpg, png, pdf, txt, doc, docx, xls, xlsx.

Insurance Fraud is a crime. Any person who knowingly presents a false or fraudulent claim for payment of a loss is guilty of a crime and may be subject to fines and/or imprisonment.

The information you provide will be used in accordance with the terms of our privacy policy.

Please view our California CCPA Notice regarding the collection of Personal Information.

FAQs

Claims Leadership

  • JOE KRISTEL

    JOE KRISTEL

    Senior Vice President & Chief Claims Officer

  • ANTHONY J. SCIARRINO

    ANTHONY J. SCIARRINO, JD, CLMP

    VP Claims & Litigation 

  • DANIEL R. BRADLI, RPLU

    JON HUGHES

    Vice President, Coverage Counsel

  • DEANA SMYTH, AIC, CRIS

    DEANA SMYTH, AIC, CRIS

    AVP Claims

  • JASON CROW

    JASON CROW

    Claims Manager

  • JOHN JUSU

    JOHN JUSU

    Claims Director

  • PAUL STYLIANOU, JD

    PAUL STYLIANOU, JD

    Director, Complex Claims

Casualty Teams

Complex Casualty Team - Led by Tony Sciarrino, VP Claims & Litigation

  • MICHAEL F. BARNETTE, CRIS, LPCS

    MICHAEL F. BARNETTE, CRIS, LPCS

    Senior Complex Claims Specialist

  • BETTYANN CANZONE

    BETTYANN CANZONE

    Senior Complex Claims Specialist

  • CHRIS CASSON, AIC, CRIS

    CHRIS CASSON, AIC, CRIS

    Executive Claims Specialist

  • ERIC LUCAS

    ERIC LUCAS

    Team Lead, Specialty Claims

  • KIMBERLY MACK

    KIMBERLY MACK

    Senior Complex Claims Specialist

  • KURT ROSENAST

    KURT ROSENAST

    Senior Complex Claims Specialist

Coverage Counsel Team - Led by Jon Hughes

  • LISA REYES

    LISA REYES

    Senior Litigation Counsel 

Complex Casualty - Led by Paul Stylianou, Director, Complex Claims

  • BRIAN CONNERY, CRIS, ERIS, MRIS, MLIS

    BRIAN CONNERY, CRIS, ERIS, MRIS, MLIS

    Senior Complex Claims Specialist II

  • JENNIFER MEISINGER

    JENNIFER MEISINGER

    Senior Complex Claims Specialist

  • KIRKLAND MCKENZIE

    KIRKLAND MCKENZIE

    Senior Complex Claims Specialist

  • PAUL ROBERTS

    PAUL ROBERTS

    Complex Claims Specialist

  • JASON TORRES

    JASON TORRES

    Complex Claims Specialist 

Professional Liability Team — Led by John Jusu, Claims Manager

  • JON ADAMS

    Complex Claims Specialist

  • JOHN CULLEN

    JOHN CULLEN

    Senior Complex Claims Specialist

  • BETH GOURLEY

    BETH GOURLEY

    Claims Specialist

  • JUDY A LEE, CRIS

    JUDY A LEE, CRIS

    Senior Complex Claims Specialist

Construction Defect Team — Led by Jason Crow, Claims Manager

  • Carlo Benini

    CARLO BENINI

    Senior Complex Claims Specialist

  • Jamie Bolton

    JAMIE BOLTON

    Claims Associate 

  • Greg Moustakes

    GREG MOUSTAKES

    Claims Specialist

  • Garret Sullivan

    GARRET SULLIVAN

    Senior Complex Claims Specialist II

  • Crystal Swoboda

    CRYSTAL SWOBODA, CRIS

    Claims Specialist

  • Elizabeth Wilhelmy

    Senior Complex Claims Specialist

Fast Track Claims- Led by Deana Smyth, AVP Claims

  • BARBARA L. PATTON

    BARBARA L. PATTON

    Senior Claims Specialist

  • LAVERN F. BERNARD, AIC, CRIS

    LAVERN F. BERNARD, AIC, CRIS

    Senior Claims Specialist

Audit, Training & Litigation Management Team - Led by Deana Smyth, AVP Claims

  • MARY KENEALY

    MARY KENEALY

    Team Lead - Legal Billing 

  • KATELYN POWERS

    Litigation Support Specialist

  • KENDRA SORENSON

    KENDRA SORENSON

    Litigation Support Specialist

VelaConnect

VelaConnect gives you the power to view detailed policy information, send loss runs to yourself and others, view forms and endorsements, and download billing statements.​ Access at any time from your smartphone, tablet, or computer.​

LOGIN

Our Esteemed Affiliations

Opens in new tab

Opens email application

Opens phone application

Downloads file to your computer

Scroll to section