Excellence in Execution
Vela’s in-house claim staff is structured and equipped to meet the challenging demands of specialized claim handling.
CLAIMS
Vela’s Claims Advantage: Responsiveness, Integrity and Agility
Vela’s customer-centric focus on providing our business partners and insureds a high level of service is also found in our Claims department. Our approach to claims provides specialized expertise in various lines of business that support Vela’s coverage offerings. Our knowledge, experience, and collaboration positively impact the claims handling process.
If you have any questions or need to report a claim, please email Claims or call (866) 915-7478.
Report A Claim
The fastest way to file a claim is by filling out this First Notice of Loss form. Answer a few questions and we'll get back to you quickly.
To Contact Claims
Call (866) 915-7478
Email [email protected]
FAQs
Claims Leadership
Casualty Teams
Casualty Team A — Led by Deana Smyth
Casualty Team B — Led by John Jusu
Casualty Team C1— Led by Tony Sciarrino
Casualty Team C2 - Led by Paul Stylianou
New York Team — Led by Eric Lucas
Construction Defect Teams
Construction Defect Team A — Led by Kelly Behrens
Construction Defect Team B - Led by Paul Stylianou
Litigation Management Team
Litigation Management Team — Led by Deana Smyth
VelaConnect
VelaConnect gives you the power to view detailed policy information, send loss runs to yourself and others, view forms and endorsements, and download billing statements. Access at any time from your smartphone, tablet, or computer.
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