Excellence in Execution

Vela’s in-house claim staff is structured and equipped to meet the challenging demands of specialized claim handling.

CLAIMS

Vela’s Claims Advantage: Responsiveness, Integrity and Agility

Vela’s customer-centric focus on providing our business partners and insureds a high level of service is also found in our Claims department. Our approach to claims provides specialized expertise in various lines of business that support Vela’s coverage offerings. Our knowledge, experience, and collaboration positively impact the claims handling process.

 

If you have any questions or need to report a claim, please email Claims or call (866) 915-7478.

Vela’s Claims Advantage Vela’s Claims Advantage

Report A Claim

The fastest way to file a claim is by filling out this First Notice of Loss form. Answer a few questions and we'll get back to you quickly.

 


 

To Contact Claims

 

Call (866) 915-7478

 

Email [email protected]​ 

 

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FAQs

Claims Leadership

SHARON DUEZ SHAW, JD

SHARON DUEZ SHAW, JD

Senior Vice President & Chief Claims Officer

KELLY BEHRENS, CRIS

KELLY BEHRENS, CRIS

Claims Manager

REED A. GRANDGENETT

REED A. GRANDGENETT

AVP Claims

JON HUGHES

Director, Coverage Counsel

JOHN JUSU

JOHN JUSU

Claims Director

ANTHONY J. SCIARRINO

ANTHONY J. SCIARRINO, JD, CLMP

AVP Claims

DEANA SMYTH, AIC, CRIS

DEANA SMYTH, AIC, CRIS

AVP Claims

PAUL STYLIANOU, JD

PAUL STYLIANOU, JD

Claims Manager

Casualty Teams

Casualty Team A — Led by Deana Smyth

LAVERN F. BERNARD, AIC, CRIS

LAVERN F. BERNARD, AIC, CRIS

Senior Claims Specialist

JAMES A. MARTIN

JAMES A. MARTIN

Senior Claims Specialist

BARBARA L. PATTON

BARBARA L. PATTON

Senior Claims Specialist

Casualty Team B — Led by John Jusu

CATHY DALY, RPLU+

CATHY DALY, RPLU+

Senior Complex Claims Specialist

NICOLE FAGAN, AIC, CRIS, CCP

NICOLE FAGAN, AIC, CRIS, CCP

Senior Complex Claims Specialist

JUDY A LEE, CRIS

JUDY A LEE, CRIS

Senior Complex Claims Specialist

JENNIFER MEISINGER, JD, MPA, AIC, CRIS

JENNIFER MEISINGER, JD, MPA, AIC, CRIS

Senior Complex Claims Specialist

Casualty Team C1— Led by Tony Sciarrino

MICHAEL F. BARNETTE, CRIS, LPCS

MICHAEL F. BARNETTE, CRIS, LPCS

Senior Complex Claims Specialist

BETTYANN CANZONE

BETTYANN CANZONE

Senior Complex Claims Specialist

CHRIS CASSON, AIC, CRIS

CHRIS CASSON, AIC, CRIS

Executive Claims Specialist

LISA REYES, JD, CRIS

LISA REYES, JD, CRIS

Senior Litigation Counsel

Casualty Team C2— Led by Reed Grandgenett

BRIAN CONNERY, CRIS, ERIS

BRIAN CONNERY, CRIS, ERIS

Senior Complex Claims Specialist II

KURT ROSENAST

Senior Complex Claims Specialist

SONIA ZIMMERMAN, AIC, CRIS

Senior Complex Claims Specialist

New York Team — Led by Paul Stylianou

Robert Albin

ROBERT ALBIN, CRIS

Senior Complex Claims Specialist

DENISE DIMINO

Senior Complex Claims Specialist

Eric J. Lucas

ERIC J. LUCAS

Senior Complex Claims Specialist

Jason Torres smiling at the camera

JASON TORRES

Complex Claims Specialist

Construction Defect Teams

Construction Defect Team A — Led by Kelly Behrens

Don Hausman

DON L. HAUSMAN, JD, CRIS

Senior Claims Specialist

Greg Moustakes

GREG MOUSTAKES

Claims Examiner

Crystal Swoboda

CRYSTAL SWOBODA, CRIS

Claims Specialist

Christina G. Wright

CHRISTINA G. WRIGHT, AIC, SCLA, AINS, CCP, CRIS

Senior Claims Specialist

Construction Defect Team B — Led by Reed Grandgenett

Ann Jenkins

ANN JENKINS

Senior Claims Specialist

KIRKLAND MCKENZIE

KIRKLAND MCKENZIE

Senior Claims Specialist

Litigation Management Team

Litigation Management Team — Led by Deana Smyth

CASEY SVEHLA

Senior Litigation Support Specialist

Shannon Wendling

SHANNON WENDLING

Senior Litigation Support Specialist II

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